“Jeri said, 'There are two rails on a railroad track. One is what you’re hoping for and one is the reality and the probability. They can coexist, let's move forward with both of them.' I appreciated that Jeri could calmly and objectively listen to my mother when other family members objected to her suggestions. She made her emotions okay. With Jeri's help, my mother was able to come to a place of acceptance that it was time to say goodbye to her husband. She was grounding for my mother. Sometimes you need immediate family, and sometimes you need another voice. It can’t always be your son or daughter.
Dying is a part of life, making it a good death is important. For us that came from the work Jeri did to make sure my father understood his legacy. She spoke with him about what a beautiful family he has, that he made this family, and he loved and nurtured this family, and to be really proud of it. He just listened, and it all went in.
Jeri also encouraged us to share our gratitude and other emotions with him. Jeri made it as peaceful and loving as possible, we were there telling him the important things—how much we loved him. He told us he loved us and told me to find fulfillment in my life. Just by being there and inviting these kinds of conversations, Jeri helped us have the closure that we wanted. It made it so we can exhale and not regret the way it went.”